FAQs

Where is the Ebro Group present in Spain?

On a commercial level, Ebro is present nationwide, and on an industrial level, our plants are in San Juan de Aznalfarache (Seville), Coria del Rio (Seville), Silla (Valencia), Algemesí (Valencia), Isla Mayor (Seville), L’Aldea (Tarragona) and La Rinconada (Seville).

What products does the Ebro Group manufacture in Spain?

Ebro produces and sells different rice varieties under the brands Brillante, SOS, La Fallera, La Cigala, Sundari and Arroz Rocio; premium, high quality pasta under the brand Garofalo; and we are leaders in Ready to Serve with the Brillante and Brillante Benefit cups. We also produce ancient grains, such as quinoa, chia and bulgur, sold under the brands SOS Vidasania and Brillante; organic products for children and others based on vegetable protein, such as tofu, seitan or tempeh, produced and put on the market by our subsidiary Vegetalia.

How does the Ebro Group contribute towards the communities in which it operates?

Ebro contributes towards the social and economic development of the local communities in which it operates, through programmes related with food and nutrition, the donation of food, education and entrepreneurship, sustainable agriculture or pure social action in its principal areas of influence. The details of these actions can be found in the Corporate Social Responsibility Report and the website of the Ebro Foundation.

Where to the Ebro Group brands source their rice and durum wheat?

Both the rice and the durum wheat used by our brands are purchased from three types of primary suppliers, which can vary depending on the countries of origin of the raw material: growers or cooperatives, mills and/or plants, and traders, but the bulk of our raw materials are bought in local markets in the countries in which we operate and directly from individual growers or cooperatives.
North America and Europe are the two most important regions for sourcing rice, and to a lesser extent countries such as India or Thailand for aromatic rice varieties. The bulk of our durum wheat is sourced in Europe and North America, France and the USA being the two most important countries by volume of purchase. The details of our supply chain can be found in our Corporate Social Responsibility Report.

What quality controls are applied in the rice and pasta production processes?

Good Manufacturing Practices (GMP): contemplating good practices for handling, packaging, storage and transport of fresh produce.
Hazard Analysis and Critical Control Points (HACCP): a system of identification and control of the possible problems that might appear during the design and production processes.
Quality Assurance Standards, such as:
- Those established by the International Standards Organization (ISO 9001:2000, ISO 9001:2008 and ISO 22000).
- The IFS (International Food Standard) which, structured in line with ISO 9001: 2000, is one of the highest distinctions in Food Safety in all distribution sectors throughout Europe.
- The BRC (British Retail Consortium), one of the most widespread models internationally for distributors and large retail outlets to rate their branded product suppliers.
- The DS (Danish HACCP Code), for developing an HACCP system in the food industry and in the manufacturing of internal and external packaging for food products.

All the plants in the Ebro Group have their respective certifications of quality and food safety.

How can I contact the Customer Services Department?

Each of our brands has its own website, where you will find the telephone number and e-mail for customer services.

I would like to work for the Ebro Group. What must I do?

In the section of the website called “Team”, you will find all the contact information of all our subsidiaries and their job offer portal. You can also send an e-mail to the Human Resources department (departamentodepersonal@ebrofoods.es).

Does the Ebro Group sponsor events?